Privacy Policy

We value your trust in Everest Chopper. To maintain safety, efficiency and a seamless journey, it is vital to protect your personal information. This Privacy Statement is intended to explain the data that we collect, what we do with it, and how you can be assured your personal information is safe while using our services or traveling with us.

By using our service, you acknowledge having read, understood and agreed to the Privacy Policy.

Introduction 

In the travel and aviation industry, we are required to handle personal data with care for safety and compliance. Each piece of information you provide us with helps us deliver an experience that is reliable, safe and personalized, from scenic helicopter trips to emergency rescue operations to VIP transfers and international flights to Tibet or Bhutan. This is our promise to be transparent, secure, and responsible in our approach to data.We will be upfront about how we collect and protect your personal data, so you know that your trip is secure.

We Collect Personal Information

It is possible that your personal information will be collected in order to provide you with the best service. This includes booking, communication, and travel operations. This includes, but not limited to

• Contact information (email addresses, phone numbers, full names)
• Travel documents such as passports, IDs, and visas are documents of identification.
• Booking confirmations require payment details including credit card information or bank account information
• The information on the health issues critical to safe helicopter flight, such as altitude tolerance and medical conditions.
• Flight preferences, travel history and booking history
• Communication with our team via email, WhatsApp or other channels

This information is collected solely to make sure your flight experience will be safe, in compliance with the regulations and tailored to meet your needs.

What We Do With Your Information

Your data will only be used to improve your experience and maintain safety standards. These include:

• Bookings, payments and confirmations
• Obtaining permits and meeting government aviation requirements
• Manage flight changes, cancellations, and delays
• Important updates, safety instructions or emergency information
• Coordination of rescue operations where applicable
• Customizing service to your needs and preferences
• Internal record keeping, auditing and regulatory reporting
• Compliance with legal, insurance and aviation safety obligations

We will never use your data for anything other than what is required for safety, operations and regulatory compliance.

Sharing Information

We will only share your personal information if it is necessary to operate, legally or for safety reasons.

• Contact aviation authorities to obtain permits, ensure airspace compliance and safety reports
• Travel with trusted third-party providers such as hotels, transportation companies, booking agents, and travel partners
• Especially during rescue operations, it is important to work with insurance companies or emergency responders
• If required by law, or as a response to legal proceedings
• If you are involved in a merger, an acquisition, or reorganization of a business, we will ensure that your privacy is protected.

Your personal information will not be sold or traded for commercial purposes.

Data Security

We protect your data with every precaution:

• Digital and physical records can be stored securely
• All sensitive data and payment transactions are encrypted
• Access restricted to authorized personnel
• Updates and regular security audits are essential.

While we work hard to maintain the highest possible level of security, there are always risks. We strive to reduce any possible vulnerabilities.

Retention of data

Retention periods may include operational, legal and regulatory requirements. In addition, they can also include:

• Booking and Flight Records for Operational and Historical Purposes
• Information on health and safety for future travel or emergencies
• Accounting records for reporting and auditing purposes

Your information will be deleted or anonymized according to data protection standards after the retention period.

Your Rights

Your personal information is under your control. You have the right to control your personal information.

• You have the right to access and correct your personal data
• You have the right to delete your data provided that you fulfill certain requirements
• Unsubscribing from marketing material and correspondence
• Submitting a complaint about how your data is managed

Contact our Privacy Officer at the address below for exercising your rights.

Use of Cookies and other tracking mechanisms

On the site, cookies and other similar mechanisms may be used to make your visit more comfortable and deliver services. They can be used to:

• Facilitate your website experience
• Track your choices and preferences
• Develop our services by studying the behavior of users on the website
• Disabling cookies can affect the functionality of some services on the website.

Cross-Border Transfers

Some of our travel services include Nepal, Tibet and Bhutan. In compliance with local law and for operational reasons, personal information may be provided to third-party providers in these areas. This could include arranging transportation, permits, and accommodations. All such transfers will be conducted responsibly and securely.

Transparency in Operational Operations

We place a high priority on transparency in the handling of your information. Each piece of information collected about you or your travels is for a specific operational purpose.

• Compliance with safety requirements on high altitude flights.
• Prompt communication about the flight schedule and changes in weather
• Coordination of VIP transport, evacuation operations, or other emergency procedures
• If required, coordination with the relevant authorities, hotels, transport services, and any other organizations

It is our goal to earn your trust through transparency in business and making sure that you feel comfortable giving us your personal information.

This Privacy Statement may be amended

This Privacy Policy may be updated periodically to reflect any changes in our operations, new legal requirements or improvements in the way we operate. Updates will be made available on our website and the continued use of services is deemed acceptance of any revised policy. You need to keep checking this policy for any changes in it.

Contact Details

We are always ready to help you with any concerns regarding the Privacy Policy and how your personal data will be treated.

• Website: https://everestchopper.com.np
• WhatsApp: +977 014700540
• Phone: +977 014700540
• E-mail: info@everestchopper.com

We aim to respond to all queries efficiently. Our working hours might differ.